The 36th District Court announced today that the DivDat Kiosk Network has added a Mobile App to its list of payment options to make paying court fines and fees even more convenient for metro Detroiters.
The 36th District Court, one of the busiest in the State of Michigan, is proud to be the first to embrace the DivDat Kiosk Network. In addition to increasing collection levels and compliance, the partnership has assisted the Court in expanding collection efforts, decreasing congestion and improving service to the public.
The initial kiosk pilot program revealed that some forty-percent of tickets were paid after normal business hours and an additional 30-percent were paid on the weekend when the Court is closed. The DivDat Kiosk Network is designed to eliminate payment penalties and allow the cash-preferred person to pay bills when and where it is most convenient for them.
“We have received very positive feedback from the public regarding the ability to make official payments at the neighborhood kiosks without having to travel downtown to the Court,” said Chief Judge Nancy M. Blount. “Adding web payments and the mobile app also support our goal to make it easier and more convenient for the citizens to make their payments while also reducing foot traffic in the Courthouse. The varieties of payment solutions offered by DivDat have delivered on all of our objectives.”
Individuals opting to use this safe, convenient no fee method to pay their outstanding debt to the Court simply download the DivDat app from their favorite online app store. The app features a QR code that pairs with the kiosk for scanning and faster cash payments. The phone app maintains a history of payments and receipts and can be used to pay other billers on the DivDat network.
All the DivDat Kiosk Network payment solutions are linked in real time with the Court’s case management system to provide the current amounts owed. The user may choose to pay with cash or credit/debit card and will receive an official receipt.
“We are very pleased with our collaboration with DivDat. The addition of these new payment options further enhances accessibility which we anticipate will enable us to reallocate valuable staff resources to other priority Court functions including improving customer service and the users overall experience,” said Court Administrator Kelli Moore Owen.