The 36th District Court announced the launch of their new Online Scheduling Service for traffic civil infractions. Beginning Monday, December 2, 2019, the online service will allow individuals to schedule Prehearings and Informal hearings on civil infractions from a list of available hearing dates.
Online scheduling is quick and user-friendly. Based on designated criteria, once the date is selected by the user, the proceeding will be scheduled for either a Prehearing or Informal Hearing. A Notice to Appear will also be mailed. Users must wait 5 days from the issue date before requesting a hearing to allow the ticket to be filed with the Court and for entry into the Court’s case management system.
Chief Judge Nancy M. Blount stated, “We have a great team committed to researching and applying the latest and most innovative technology to enhance our online features. Our new scheduling service, along with the recent expansion of our online ticket resolution, are major achievements towards our goals to broaden public accessibility to the Court and the services we offer as well as making it more convenient for our users to conduct business with us.”
“Allowing the public to schedule their hearing online and letting them choose the date that is most convenient for their schedule is a substantial benefit for the user as well as for the Court. We are optimistic that these new services will render a significant reduction in our telephone wait time, allowing for more efficient service to our callers. We also expect a decrease in the no-show rate since the scheduler is selecting a hearing date of their choice.” said Kelli Moore Owen, Court Administrator.